CPC MARCHANDS, like you, has followed developments around COVID-19 (Coronavirus) and the potential impact on the Canadian public and businesses. Our top priority is our employees, merchants and partners, and we have taken several actions to ensure their health and safety as well as the continued availability of our products and services.

To this day, our office remain open and we are doing work from home to ensure the continuity and availability of the support and service teams on which you rely.

If you need assistance, rest assured that we will answer phones, answer emails.

CPC MARCHANDS maintains a good preparation for the continuity of our activities. Based on recent reports from COVID-19, the crisis management team from CPC MARCHANDS has started to proactively monitor developments and assess potential impacts for Canada. As the situation evolved, we brought together specific specialists to provide guidance for continuing to operate. CPC MARHCANDS will continue to monitor developments and adapt as they arise.

WHAT YOU MUST DO AS A BUSINESS MERCHANT IMMEDIATELY

You and / or your employees can make a certain steps to clean the terminals using a slightly damp microfiber cloth only. Be sure to disconnect and turn off the terminals first, and do not use solvents, detergents, or abrasive cleaners. After cleaning, the devices can be disinfected using an appropriate alcohol-based wipe or a disinfectant applied to a microfiber cloth.

In addition, you may see an increase in fraud or other cyber attacks right now. You are encouraged to remain vigilant and apply best practices to reduce risks and vulnerabilities.

CPC MARCHANDS thanks all our guardian angels: Firefighters, Police officers, Nurses, nurses, radiologists, doctors and the entire health team.

We are going through a difficult period that the current world has never experienced and are proud to be there for you in this uncertainty. We have had confirmation from our partners that they too are there for you and nothing will change in the future and that the transactions will continue to be made as well as the deposits of funds.

I hope you, your families and friends are in good health and I want to assure you that we are still here!

Recommendations:

Give blood! (https://www.hema-quebec.qc.ca/sang/donneur-sang/puis-je-donner/index.fr.html)

Avoid all unnecessary gatherings!

Simou Ouddehar
Director of Operations
CPC MERCHANTS